Privacy Notice

Contact enquiries

When you use our contact form, we receive the name, telephone number, email address, subject and message you provide. We use this information only to respond to your enquiry, discuss a visit or booking, and provide the service you request.

How long we keep information

Enquiry emails are retained only for as long as they are needed for customer service, booking administration and any applicable legal or accounting requirements.

Sharing information

We do not sell your personal information. Information may be processed by the service providers required to operate our website and email, or disclosed where we are legally required to do so.

Website security and reviews

The enquiry form uses a temporary session cookie for security and spam prevention. The Google reviews section is supplied by Elfsight and may connect to its service when the page loads.

Your choices

To ask about information held in connection with an enquiry or booking, please call 01237 474069 or use our contact page.